Personal data processing policy

Data controller

JeyTwo (J2) is the controller of the data it receives through this site.

You can contact us at info@jeytwo.com or at +57 320 8123883.

Data we collect

We only collect the data you send us voluntarily when you use the contact form or write to us:

• Name and email address.
• Company and product or service of interest.
• The content of your message.

Cookies and metrics

This site does not use tracking or advertising cookies. We measure page performance with aggregated metrics that do not identify people.

Purposes

We use your data to:

• Reply to your message and contact you about your request.
• Prepare and send you a technical or commercial proposal.
• Improve our services and this site.

Authorization

By submitting the form and ticking the authorization box, you give us your prior, express and informed authorization to process your data for the purposes described.

Your rights

As the data subject you have the right to:

• Know, update and correct your data.
• Request proof of the authorization granted.
• Be informed about how your data has been used.
• File complaints with the Superintendence of Industry and Commerce.
• Revoke the authorization and request deletion of your data, unless there is a legal or contractual duty to keep it.
• Access your personal data free of charge.

How to exercise your rights

Write to info@jeytwo.com stating your name, the right you want to exercise and the information needed to identify you. We will reply within the deadlines set by law.

Providers and transfers

To run this site and send the form emails we use hosting and email providers. They may process data outside Colombia under adequate security measures.

Retention and security

We keep your data for as long as needed to handle your request or while a relationship with us exists, and we delete it when you ask, unless the law requires otherwise.

We apply reasonable technical and organizational measures to protect your data.

Changes to this policy

If we update this policy, we will publish the new version on this page with its date.